![]() Recruiting and welcoming new members to the union.Alerting union leaders of any issues, problems, or developments within the collective bargaining unit.Holding monthly shop meetings for members to update them on any union issues and developments affecting the collective bargaining unit.Staying current on knowledge and skills by attending conferences and seminars.Being knowledgeable about Robert's Rules of Order when conducting meetings.This includes preparing the meeting's agenda. Organizing, leading, or assisting in collective bargaining meetings.Writing up, filing, and investigating an employee's grievance.Being available to hear grievances by employees and working with the employer to resolve them.Enforcing the contract between the union and the employer.Serving as a facilitator and mediator between management and union members.Understanding the union policies, company policies, and the collective bargaining agreement.Taking advantage of training programs designed to fully educate shop stewards in what they can and cannot do.Ultimately, their first priority is to the union and its collective bargaining members. Shop stewards walk a thin line between what management wants and what the labor force within the company needs. What Are the Duties and Responsibilities of a Shop Steward? Approval and authorization must come from a Sector Organizer. While shop stewards work closely with management and employees, they do not have the authority to take negative action against the company on their own, such as calling for work to stop or any other action that could lead to disputes. If a resolution is not forthcoming, the matter can be escalated to higher-level representatives within the union.Īs an important link between the union and its members, a shop steward is allotted the task of providing up-to-date information regarding union developments, membership services for union members, and explaining the benefits of belonging to the union to new and potential members. ![]() If discussions fail to resolve the problem, the Union Branch Organizer becomes involved. He or she will generally request a meeting to discuss the issue with a supervisor or manager within the company. The focus of a shop steward is to effectively resolve an issue within the company in a way that is acceptable to both parties. ![]() Shop stewards are sometimes referred to as a Section Secretary. Their role is to be the first contact when an employee is faced with a work-related concern or issue. A shop steward is a person elected as a Union representative in the workplace.
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